Privacy policy

What we collect

When you request an invite, we save your phone number, signup time, the consent notice you agreed to and any referral code you used.

If you message Coz, we process your messages and our replies, conversation history, delivery records, consent and opt-out choices, and requests for support. We also keep waitlist, access eligibility and invitation records to manage early access.

Our hosting provider processes technical request information to operate the website. Coz uses temporary hashes of network identifiers to limit repeated requests. The website has no advertising cookies or third-party analytics scripts.

How we use it

We use your information to manage the waitlist, confirm signups, answer questions, provide access updates and download instructions, attribute referrals, and help resolve problems. We also use it to prevent duplicate or unwanted messages, honor your choices and protect the service from abuse.

Waitlist and SMS support records are separate from your Coz app conversations and your Operanda Vault. Joining the waitlist does not give SMS support access to that content.

Your SMS choices

We request your consent before enrolling you in Coz SMS. An earlier invite request that did not include SMS consent does not automatically enroll you.

Message frequency varies with your conversations and access updates. Message and data rates may apply.

If you subscribe, reply STOP to unsubscribe or HELP for help. An existing subscriber can reply START to resume messages. We may send one opt-out confirmation and keep an opt-out record to prevent further unwanted messages. See the SMS terms for message frequency, charges and delivery details.

SMS is not end-to-end encrypted. Please do not send passwords, payment details or other sensitive information by text.

AI and human support

SMS replies may be generated using AI. To respond, AI service providers process the relevant messages, recent conversation history and approved Coz information. AI responses can make mistakes.

Authorized Coz operators can review support conversations, unanswered questions and delivery problems. Account-specific answers require verification that you control the number; we do not treat entering a number on the website as proof of ownership.

Who handles your information

Vercel hosts the website and stores website waitlist requests. Twilio and mobile carriers handle SMS delivery. We also use hosting and AI service providers to operate support. These providers process information needed for their part of the service. The Coz site owner and authorized support operators can access records to manage these services.

We do not sell or share mobile numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

Inviting other people

A personal referral link uses a code rather than either person's phone number. When someone uses your link and signs up, we record the referral. Sharing a link does not enroll its recipient, and we do not text someone just because another person gives us their number.

Keeping your information

We keep waitlist and support records to manage early access and provide ongoing support. We may retain limited records to honor opt-outs, address security or delivery problems, and meet legal obligations.

You can ask us to review, correct or delete your information. We may need to retain an opt-out record after deleting other records so that we do not contact you again.

Your choices and questions

For privacy questions or to request access, correction or deletion, email hello@meetcoz.com. We may ask you to verify control of your number before discussing or changing personal records. Let us know if you give up or change that number.

Changes to this policy

We update this page when our practices change and show the revision date above. Updating this policy does not replace any new consent we need from you.